Sun Getaways Vietnam Travel – FAQs

A passport must be valid for at least six months beyond the end of a journey in most countries. If your passport expires sooner, you will need to apply for a renewal before you leave. 

No, you cannot. To get your visa on arrival in Vietnam, you need an approval letter (pre-approved visa letter) or e-visa. Therefore, you must apply online or contact us to help visa at support@sungetawaystravel.com  

Want to know all the detailed information about Vietnamese visas before your arrival? Find a comprehensive guide here: Vietnam Visa Requirements: A Comprehensive Guide for International Travelers

Group tour: Tips is not compulsory, but it is much appreciated if you are happy with service. 
Private tour: 
– 2-5 usd/guest/day for tour guide
– 1-2 usd/guest/day for driver

For more information: Understanding Vietnamese Culture: A Guide for First-Time Visitors

The most popular times to visit Vietnam are during spring (February-May) and autumn (September-December). However, due to the significant variations in latitude and altitude, there is no single best time to visit Vietnam. It’s a great destination all year round.

More information: The Best Time to Visit Vietnam: A Complete Month-by-Month & Regional Guide

The local Vietnamese Dong and American Dollar are both accepted in Vietnam. However, the Dong is a closed currency and only available to exchange on arrival in the country. Use the local banks and ATMs to get this currency. The American Dollar is useful in a variety of situations, such as paying the cost of visa on arrival or tipping drivers, guides, bell boys, etc.

More information: Vietnam Trip Cost: A Complete Budget Breakdown for Every Travel Style

Major cities like Hanoi and Ho Chi Minh City accept credit card (Visa, MasterCard, JCB, American Express) payments in upmarket establishments intended for the tourist market, such as high-end restaurants and mid-level or above hotels. Credit card payments are likely to attract a surcharge of 3.5% or more. Make sure to travel with enough cash when traveling outside the major cities. Additionally, there is the option to carry travelers’ cheques which can easily be converted to cash in any decent size city.

The most convenient way to travel to Vietnam is to book an international flight that lands at one of the major airports. The largest airports are located in major cities such as Ho Chi Minh City and Hanoi. Additionally, for travelers in this part of Asia, taking a train or bus from neighboring countries like Laos, China, or Cambodia is also an option.

More information: Best Things to Do in Vietnam: Must-Try Experiences & Activities for Every Traveler

– Take an umbrella and suitable clothes with you
Since temperatures can vary from very hot to a sudden rainstorm in the dry seasons ranging from May to September in Vietnam, bring an umbrella and layer your clothing, ready for any weather changes. 
– Keep water handyDuring Vietnam’s dry season ranging from May to September, your car should have air conditioning. Bottled water is also useful to have on excursions because you will be walking a lot and there aren’t many places to buy water near the sites, temples, and pagodas.
– A stroller and some familiar items are helpful for travel with childrenBring their favorite snacks and toys. Also, remember to pack some medical supplies like medicine and bandages. A stroller is highly useful to transport children and other items, like drinks or packages. 
– Limit transfers as much as possibleIf you’re traveling with children, try not to do too much in one day.
– Combine entertainment complex into your itinerary
At entertainment venues such as parks, zoos, and game complexes, children can play on their own … Plan to take your children to these incredible locations so they can share these memorable adventures with you.

It is becoming more common for hotels to offer laundry service because more tourists are learning to pack light, but if they don’t, they can usually direct you to a reasonably-priced laundry service nearby. 

Once you have selected our services, please use the booking form on the page or email us your requirement at support@sungetawaystravel.com or Whatsapp at +84 974 381 597. Upon receiving your request, we will reply and keep exchanging information till meeting your demand and then confirm your booking. We will also send you an invoice that clearly states the services and payment in detail.

It varies depending on the services. We will advise after confirming your booking. Usually, there are 2 phases for payment:
– First payment (deposit – to guarantee your booking): after we confirm your booking.
– Last payment: on certain dates or on arrival.

After receiving your payment, we will send you a receipt to acknowledge your payment.

Yes. We strongly recommend that our clients purchase travel insurance before departure on a tour to guard against unforeseen circumstances.